Jorel Association Management

TEST your HOA Knowledge ... Find out what you don't know!
	Please complete the following test. We appreciate your input. You will be entered into our monthly drawing for a prize. *** If you wish to remain anonymous, please just enter "Jorel" as the answer to the first four questions. Thank you!


	Name	*
	Address	*
	Name of Homeowners Association	*
	Contact Number or Email Address	*
	Are your Board Meetings open to all owners?
	Has your Association had a Reserve Study?
	Do you know what a Reserve Study is?
	Is your Reserve Fund adequate for Future Repairs?
	Have you ever read your Governing Documents?
	Does your Board communicate with owners on a regular basis?
	Do you know who your Board members are?
	Do you know how to contact your Board of Directors?
	Are new owners mailed welcome packages with community information?
	Do you receive monthly financial statements on a timely basis?
	Are the financial statements easy to understand?
	Have you ever seen your Association Financial Statements?
	Are owners fined for violations without having a hearing first?
	Have you ever fined an owner more than $100 for each violation/day?
	Do Board members know what their duties are?
	Are minutes of Board meetings completed promptly and available to owners?
	Are association vendors properly supervised and held accountable (ie. landscaping, pool, etc.)?
	Are bids solicited for major repairs and analyzed for/reviewed with the Board?
	Does your association have problems collecting dues?
	Are late letters mailed monthly?
	Do your late letters include reguired disclosures?
	Do you offer payment plans to delinquent owners?
	Do your Late Fees exeed $20 per month?
	Are your funds invested to maximize investment income?
	Is your association delaying maintenance projects due to financial constraints?
	Is your Association assessing Late Fees in accordance with your governing documents?
	Does your association have poor cash flow?
	Is returned mail thrown away or tossed in a box?
	Is returned mail researched and updates made?
	Are ARC Requests reviewed for completion by your Mgmt Co, prior to sending to Board/Comm to review?
	Are ARC requests reviewed within 30 days?
	Are community volunteers hard to find?
	Is your insurance coverage adequate? Does it cover everything?
	Are your associations vendors licensed, insured and responsive?
	Do you or your management company stay current with changes in Association Laws?
	Are you familiar with community association laws?
	Does your Mgmt Co have Industry (CAI) designations?
	Does your Mgmt Co also provide landscaping or repair/maintenance services for your community?
	Does your Mgmt Co also Sell or Rent houses in your community?
	Does your Community Manager visit the property on a regular basis?
	Has your Association published Rules & Regulations?
	Does your Community have a website?
	If so, does your website have a current owner directory?
	Is your website updated daily?
	Do you sent blast emails to your community?
	Is there anything you wish you could change about your community or association?
Thank you for taking the time to complete this survey. You will be entered into our monthly drawing for a chance to win valuable prizes.
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